With Qantas’ generous year-long status extensions coming to an end back in June 2023, some frequent flyer members with status end dates of July 2023 and later might have been left in the lurch. But the airline will extend its Status Support program to a selected group of frequent flyers by trimming the retention threshold by 20%.
Qantas tells us the temporary reduction is ‘in recognition of the Qantas and partner networks still being in recovery for their membership year, making it hard to achieve the particularly significant target of the Platinum and Platinum One tier.’
Here are the details of this limited-time offer.
Qantas extends Status Support to selected members
| Expiry: Membership end dates from July-September 2023 |
Qantas Frequent Flyer will reduce the prequalification threshold of Platinum and Platinum One members by 20%. However, this only applies to members whose status was due to end in July-September 2023. Granted, this move comes a bit late, especially for those who have booked last-minute travel to try to shore up their Status Credits balance. But it might also be the lifeline for those who are falling a bit short of requalifying.
Unfortunately, Gold and Silver members miss out, as well as Platinum and Platinum One members with a status end date from October 2023 onwards. There is also no change to the requirements for attaining those status tiers.
How does the new status extension work?
Essentially, Platinum and Platinum One members whose status will expire in July-September 2023 will need to earn fewer Status Credits to maintain their status for another year.
- Platinum: Earn 960 Status Credits (down from 1,200) and take four Qantas-marketed flights
- Platinum One: Earn 2,880 Status Credits (down from 3,600). At least 2,160 of those SCs must be earned on Qantas-marketed flights (down from 2,700)
More information can be found on the Qantas Status Support page.
2. Qantas Double Status Credits Offer [expired]
There is no current Qantas Double Status Credits offer. The last offer was run in March 2023. We’ll update this page when the next DSC offer lands!
Why are Qantas bonus Status Credit offers useful?
Booking a flight with Qantas during a bonus Status Credit promotion means that you can get to elite status more quickly. That unlocks benefits such as priority check-in and boarding, lounge access and upgrades!
Here are some of the best routes to take advantage of bonus Status Credits promotions on.
Bonus Status Credits offer history
Qantas has offered bonus Status Credits for limited periods during these months:
- March 2023 (choice between double Qantas Points or Qantas Status Credits)
- March 2022 (choice between double Qantas Points or Qantas Status Credits)
- December 2021 (bonus Status Credits with Qantas Hotels)
- July 2021 (50 bonus Status Credits with BP)
- May 2021 (Points Club and Points Club Plus members only)
- May 2021 (between Australia and NZ only)
- March 2021
- February 2020
- April-May 2019 (Qantas Business Rewards members only)
- February 2019
- October 2018
- August 2018
- February 2018
Frequently Asked Questions: 2022-23 status extensions and Status Credits Rollover
If your status expiry date is October 2023 onwards, you won’t be eligible for Status Support at this stage.
If you’ve already retained your status, then you won’t get further status support. This offer is to support members who are not able to retain status in their own right.
No, the current status support is only for Platinum and Platinum One members.
I am about to book some Qantas flights but am wondering if I should wait until Wednesday 6th September when the new CEO starts. Maybe there will be new offers to coincide with her start, like double status credits. Have you had any whispers?
From my understanding of the T&Cs and fine print is that the offer only applies to:
1. Flight with a QF number and
2. Qantas Operated flight
If this is true it radically constricts travel to get the double status points.
Domestic travel: I live in Townsville and domestically many of the flights to anywhere in Australia are operated by Alliance Airlines, not Qantas – so are those flights out?
International travel: Qantas has few international flights which have a QF number and operated by them. If one heads to Europe practically every single flight out of say Brisbane goes through Dubai and yes ‘operated’ by Emirates – so are these flights out? From what I can see one practically has to fly to Melbourne to get a full QF flight to say London and then disperse elsewhere within Europe. It is possible to fly from say Townsville (on Alliance Airlines but with QF number) to Brisbane and then from Brisbane to Europe on only Emirates operated flights as a pure QF number and operated Qantas flights are nearly non-existent.
If the scenarios above are correct the double status points deal is extremely limited and I would say misleading by Qantas as the fine print is not clear to the average traveller.
In other words, if you are Platinum you get nothing additional from this as you get double points anyway so you need to choose double SC not double points…..I assume you get double SC if platinum as the TCs only refer to base rate for double points not double SC…
this email was sent out. My status credits expire in March 2023 and my maths see me missing Gold by 40 Status point which is one month of flights for me. Any chance they would extend my status credits for 12 months or even 1 month will likely do it if I’m not sick and can’t fly.
While active members who achieve a higher status tier ARE NOT eligible for status extension, will they receive the increased rollover i.e. if I was to move from gold to platinum this year, would I receive a platinum rollover?
The phrasing of the T&Cs is ambiguous and its difficult to tell.
Cheers
Who’s eligible to have the Status Credit rollover?
Qantas Frequent Flyers who hold Platinum One, Platinum, Gold and Silver status with a status end date between 31 July 2022 and 31 December 2022. Members with Lifetime Status who have a membership anniversary date between 31 July 2022 and 31 December 2022 are also eligible.
Qantas Frequent Flyers who hold Platinum One, Platinum, Gold and Silver status with a status end date between 31 January 2023 and 30 June 2023. Members with Lifetime Status who have a membership anniversary date between 31 January 2022 and 30 June 2022 are also eligible.
Thx!
I don’t believe that is correct. If you’re not eligible for the status extension, you’re also not eligible for status credit Rollover.
Who’s eligible to have the Status Credit rollover?
Qantas Frequent Flyers who hold Platinum One, Platinum, Gold and Silver status with a status end date between 31 July 2022 and 31 December 2022. Members with Lifetime Status who have a membership anniversary date between 31 July 2022 and 31 December 2022 are also eligible.
Qantas Frequent Flyers who hold Platinum One, Platinum, Gold and Silver status with a status end date between 31 January 2023 and 30 June 2023. Members with Lifetime Status who have a membership anniversary date between 31 January 2022 and 30 June 2022 are also eligible.
so if I am resident in SIN and book, say SIN – SYD, on QF (marketed and operated by QF), would I be EXCLUDED from the Double Status Credits offer ? :”(
I queried this with Qantas last week and received this response:
“However, the Bonus Status Credits that you will earn from the Double Status Credits promotion are to be identified as BONUS and will NOT be counted towards the rollover. As advised from the terms of the Status Credits Rollover, “Status Credits provided by Qantas as a bonus, support or gift will not count towards the rollover.” It would only be the regular / original Status Credits earned will be counted towards the rollover. “
anyone else affected?
This is useless.
This shut down will finally cut me free of Qantas. No status, move to a more generous and less expensive airline.
QF may think they have done well at Virgin’s expense, but their sheer greed will undermine the hold.
What are QF today are than a points factory, promoting marketing offers?
what am I meant to do? take 33 trips to sydney in a calendar year? Leaves 19 to remain in my own state – if the boarders stay open.
Just pathetic on Qantas’s behalf. At least extend everyone until 2022!
Is there anyone I could reach out to in Qantas to ensure I’m targeted for a future promotion? Also is there a way I can get on their mailing list to receive notification when it starts?
Thanks
Universal double status credit promotions such as the one last week are offered to all members, so there is no targeting in that sense. However, there are times throughout the year where you may receive targeted status offers, but eligibility for these is based on your oast travel and search behaviour, which is generally determined by IT algorithms rather than human intervention.
That’s vague. American Express Travel is essentially an online travel agent, so should be included. To err on the side of caution, though, book through Qantas if you can.
If the status credits arrive after a new membership year, generally they are rolled over into the new year. However, if the delay has cost you an upgrade in status level, I would call Qantas and make sure they get retrospectively applied.
Be helpful if Qantas could cover this in the T&Cs as it seems a bit hit and miss as to which way the bonus SCs could fall…
This information in your post is contradicting the Qantas website:
“Travel needs to be booked before your status end date. Your flights need to be flown by the end of June 2022, based on current messaging. Existing bookings made before this announcement (11 August 2021) won’t qualify, unfortunately.”
Now it seems people with a status end date up to Dec 2021 will still follow the rule you linked (i.e. booked before 23 Nov 2020 and up to end of membership year). This is based off the Nov 2020 extension.
For those under the newly announced rules, with a status end date from Jan to June 2022, then our current information is correct:
“The booking creation date must be between 11 August 2021 and before the member’s current status end date of between 31 January and 30 June 2022. The flight must be booked to travel before 30 June 2022. “
Does the current DSC QF Promo extend to JQ flights (bundle packs etc) ?
No it doesn’t. It must be a Qantas marketed and operated flight. Therefore, having a QF flight number on your boarding pass, and then getting on a Jetstar plane will not qualify.
Any ideas when the next Velocity double status credits offer is likely to be? I will need to book during this promotion in order to stand any chance of retaining my Gold level with them. I only have one trip coming up in early November.
Any suggestions are most welcome :-).
Thanks
If I book a flight Flex and it’s on a partner airline with a QF flight code and change it prior to the trip to be a QF operated flight, will I get double status credits? Or does it go off original booking?
The change would have to be made during the offer period for a flight that falls within the travel period. Unfortunately if you were to make the change today, it would fall outside of the offer period, so therefore you would not receive the double status credits.
I have a glimmer of hope. 5 days after lodging an online customer service query Qantas emailed me and included in it was this: “ Please be advised that so long as the booking, registration and travel period was within the time frame, you are eligible for the offer. “
So I might get my status credits. It takes 6 weeks to find out.
That does sound promising. Could you please let us know how you go with this, as your experience will be relevant for future Double Status Credit deals? It has been my understanding that if you book prior to registering, the bookings may not be tagged for the offer, however this may not be the case.
It took 4 days to get through to QFF customer service to ask if the booking counted and QFF says the flights won’t count for the promo (and it would be a huge pain to cancel and rebook and explain to my manager).
I pointed out that the terms actually say “register and book” not “register then book”. I also queried that the email was sent in the pm of the 18th yet you could book an eligible flight from 12:01am of the 18th to the 22nd Feb. So clearly it contemplated a booking made any time on the 18th.
I also pointed out the promo booking terms are ambiguous and to be fair to anyone who had made a booking before registering they should make the booking window start the next day.
I’ve made a complaint by asking for it to be escalated. Not hopeful I’ll hear anything back.
Would appreciate thoughts from others.
Sorry to hear the situation you’re in.
While technically register and book doesn’t imply an order, it has always been the case that to qualify for Qantas Double Status Credits, you need to register, make sure you wait until you receive an email acknowledging your registration, then make the bookings. It appears in your case your Travel Manager made the bookings prior to registering and receiving the email, which is why Qantas is advising that those bookings would not be eligible.
Normally around 11+ months. This makes this less attractive for those who have been planning well ahead. Probably why they extended the offer time – didn’t get the uptake they were expecting.
Indicates they will do more frequent double SC promos with shorter flight windows?? NOT as convenient. Qantas need to be careful that they don’t become too clever and alienate their best and most loyal customers.
Yes, the 6 month window is definitely less convenient, especially given that a return leg falling outside of the travel period doesn’t earn you double status.
So by my reading and calculations with my upcoming flights before June 30 (my reset date) I’ll end up with 580 SC which with with the loyalty bonus would take me to over 600 SC and I would retain gold but because the bonus SC don’t count towards a loyalty bonus and when you subtract the bonus SC I would actually only be on 460 status credits and the loyalty bonus won’t activate – I quick weekend trip to Sydney should solve the problem but it might catch people out.
Yes, this is part of the T&Cs and thanks for highlighting.
Make the most of your weekend trip to Sydney and enjoy another year of Qantas Gold!
You status credits would be doubled on your original Economy fare only.